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Account Activation Instructions

WHAT TO DO IF YOUR ACCOUNT HAS BEEN ACTIVATED?

 

1.  Please go to your account page (found in the very top account/sign-in link) and sign in at the RIGHT of the page, using your email address as your user name, and your password is "canvas" (you can change this later).  If you already created your own account before you activated, WE HAVE NOT CHANGE YOUR PASSWORD.  You then be directed to your account page where you can choose to visit your voucher area.   

 

2.  Once you log in on your account page, you'll see a banner which looks like.  Click on it.

 active-redemptions.jpg

 

 3.  You will then see a screen which will list your promotion in a box, such as Groupon or Wagjag.  Click on the box which corresponds to the promotion you purchased.  Often there will only be one box visible. 

4.  You will browse and select your discounted product.  THIS IS THE ONLY ZONE IN THE WEBSITE WHERE THESE PRODUCTS APPEAR WITH THE DISCOUNTED RATES.  Click add to cart, and go to the checkout.

5.  Your credit will appear as a store credit in the final checkout section, and you will not have to use your voucher code from this point forward.  You may be prompted to enter credit card information if there are applicable taxes or charges beyond your store credit.

 

If you have any further questions, don't hesitate to contact us!

 

***PLEASE NOTE***

OUR SERVER IS DEALING WITH EXTREMELY HIGH USER VOLUMES, AND IMAGE FILES LARGER THAN 5 MB ARE SOMETIMES BEING REJECTED.  WE ARE WORKING TO ADDRESS THIS ISSUE, HOWEVER IF YOU EXPERIENCE IT, PLEASE COMPLETE THE ORDER WITHOUT THE FILE ATTACHED, AND SEND A REPLY E-MAIL WITH YOUR PHOTO + ORDER NUMBER.  WE WILL CONFIRM WE HAVE RECEIVED IT.

 




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